Free

WhatsApp Etiquette - How to Ruin Your Business

Overview
Curriculum
  • 8 Sections
  • 12 Lessons
Collapse All
Lesson 1: Maintaining Transparency
2 Lessons
  1. Don’t Block Your “Last Seen”
  2. What is Worse is Blocking Read Receipts
Lesson 2: Respecting Business Hours
1 Lesson
  1. Don’t Send Messages Outside Working Hours
Lesson 3: Managing Group Chats
2 Lessons
  1. Don’t Flood Group Chats with Irrelevant Messages
  2. Mute Non-Urgent Group Chats
Lesson 4: Clear Communication
1 Lesson
  1. Don’t Send Long-Winded Messages
Lesson 5: Professional Presentation
2 Lessons
  1. Don’t Overuse Emojis or Stickers
  2. Don’t Neglect Your Profile and Status
Lesson 6: Courteous Communication
2 Lessons
  1. Don’t Ignore the “Seen” Status
  2. Don’t Expect Instant Replies
Lesson 7: Confidentiality Matters
1 Lesson
  1. Don’t Share Sensitive Information Over WhatsApp
Final Words
1 Lesson
  1. Conclusion

This mini-course is designed to help professionals master the art of effective communication on WhatsApp in a business setting. As one of the most widely used messaging platforms, WhatsApp can either enhance your professional image or harm it if used improperly.

In this concise and practical course, you’ll learn essential etiquette rules to ensure you come across as professional, reliable, and respectful in your business communications. From managing your online status to crafting concise messages, this course will equip you with actionable tips to avoid common pitfalls and build trust with clients and colleagues.

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