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Customer Experience: Building Customer Loyalty & Managing Expectations – Paid

May 17, 2025 @ 9:00 am - 10:30 am
R168

Want to create a business that keeps customers coming back? This online masterclass is designed for women entrepreneurs who want to build lasting customer loyalty and master the art of managing expectations. Discover how exceptional customer experience can become your most powerful marketing tool.

 

What You’ll Learn:

Building Customer Loyalty:

Learn effective strategies to cultivate strong, long-term relationships with your customers.

 

Managing Customer Expectations:

Discover how to set clear expectations and consistently deliver on promises to boost customer satisfaction.

 

Creating Memorable Customer Experiences:

Understand the principles of designing positive, engaging experiences that leave a lasting impression.

 

Handling Feedback & Turning Complaints Into Wins:

Learn how to respond to feedback constructively and turn negative experiences into loyalty-building opportunities.

 

Why You Should Attend:

This masterclass will empower you with the skills and strategies to create exceptional customer experiences that drive loyalty and satisfaction. Whether you’re just starting out or looking to refine your customer service approach, this session will give you practical, effective techniques you can apply immediately.

 

Why You Can’t Miss This:

  • Proven strategies for building customer loyalty and managing expectations.
  • Straightforward, actionable advice you can implement right away.
  • Free access to insights that can transform your approach to customer experience.

 

Seize this opportunity to enhance your customer experience skills and build a loyal customer base. Reserve your spot today and start creating positive, lasting impressions.

 

Date: 17th of May, 2025

Time: 9:00 – 10:30 PM CAT

Meeting Link: You will receive it in the mail

 

Book your spot now—get your free ticket at the top of the page. See you there!

Details

Venue

  • Online

Organizer

  • Lizette van Lingen
  • Email hello@shesouthafrica.co.za